Privacy policy

Mainstream Cleaning uses enquiry information to respond, arrange a requested site visit and manage a prospective or active customer relationship. Information submitted may include your name, work contact details, organisation, site requirements and correspondence. The lawful basis depends on the context, including steps you request before a contract and legitimate business interests. Information is kept only for as long as needed, shared only with service providers or advisers who need it, and protected appropriately. You may request access, correction, deletion, restriction or objection where applicable by contacting office@mainstreamcleaning.co.uk. Enquiry data is collected through the site visit form so the team can assess coverage, understand the requested service and arrange a conversation or visit. Required fields are limited to information needed to identify the enquirer and premises; the free-text field should not be used for sensitive personal information. Website suppliers may process data to provide secure form delivery, hosting, monitoring and consented analytics under appropriate contractual arrangements. Information is not sold. Access is limited to people who need it for the enquiry, quote, changeover or client relationship. Retention periods should reflect whether an enquiry progresses, legal and accounting obligations, dispute needs and the reasonable expectation of the organisation making contact. Security measures should include controlled access, secure transmission, maintained systems and a process for assessing suspected breaches. Where consent is relied upon for optional analytics, it can be withdrawn through the consent controls. Requests about personal information should identify the relevant organisation and enquiry so the team can locate the record, while reasonable identity checks may be required before disclosure or deletion.

Contact

Mainstream Cleaning Ltd, Unit 7, St George’s Industrial Estate, Wilton Rd, Camberley GU15 2QW. Email office@mainstreamcleaning.co.uk.